Spot Contract Advocacy
Our award-winning, person-centred advocacy service is available to be commissioned based on what you need.
Although our main delivery area is the North East, we welcome enquiries from other areas of the UK and can provide services further afield if funding is available to do so. We have previously delivered services in other regions and are experienced in working outside our home area.
Why Choose Connected Voice Advocacy?
We provide a quality assured service follow the Advocacy Charter, so our robust procedures ensure our independence. Being person-centred is important to us. We work holistically for the person, we explain complex information to help people make informed choices and navigate complex systems
You can purchase our advocacy services for your clients.
This can be a long term contract or just one occasion. We have a team of experienced and qualified advocates to work on cases.
Here are some examples of our current cases:
- Parent support in Child Protection proceedings (advocating for families to understand and engage in the formal process, especially helpful when parents have learning disability or mental health issues)
- Survivors of critical accidents (advocating for people's views, wishes and quality of life decisions in rehabilitation planning)
- Continuing Health Care Assessments (advocating people and ensuring that their views and wishes are considered in health plans)
- Independent Mental Health Act Advocate (IMHA) (advocating for people who are detained under sections 2 and 3 of the Mental Health Act)
- Independent Mental Capacity Advocate (IMCA), Relevant Person's Representatives (RPR) IMCA 39A or 39D or Rule 1.2 Representative (advocating for people who lack capacity to make certain important decisions and challenge safeguards restricting their liberty. We help to take legal challenges through Court of Protection to represent objections they have to restrictions on their freedom)
- Autism Advocacy - Some of our staff are "enhanced Independent Mental Health Act Advocates (IMHA)" They have a specialist role to support autistic people who have been detained under the Mental Health Act in Mitford (the national autistic unit) at Northgate Hospital.
We provide many kinds of advocacy services. Please contact us if you have an advocacy need. We maybe able to arrange a bespoke contract for you or someone you support.
Use our service
Please complete our Spot Contract Referral Form or call to discuss your specific requirements and confirm pricing.
If you're not sure which service you need - we'll advise you. Just contact us in the following ways:
Email: advocacy@connectedvoice.org.uk
Telephone: 0191 235 7013
Excellent service to our clients, collaboration with the team whilst remaining the true advocate for the client. I wish we could access this for all our clients.
Case Manager
I have been really happy with what your service has been able to offer my client and I think we both know what a difference it has made and no doubt will continue to make.
Case Manager
The advocates I have worked alongside have always remained professional, dedicated and provided valuable input. I have been able to develop and maintain professional relationships which supports practice and is beneficial in the context of upholding and promoting the rights of individuals who access services.
Solicitor
Case study: Read about how we supported Mohammad
Case study: Read about how we supported Claire
Watch our advocate Gus talk about his work on Personal Injury below
Watch our advocate Jane talk about her work on Personal Injury below
It’s cheaper to fund advocacy than care proceedings, Advocacy must be funded throughout this process.
Independent Reviewing Officer
I just wanted to pass on my thanks to yourself and your service for the help and assistance you provided to our client within care proceedings. I know that she has felt extremely reassured by the support of yourself and feels she has had her voice heard for the first time. She can become overwhelmed and confused at hearing a lot of information and this was apparent especially within care proceedings, when the situation is already stressful. She felt more confident and able to understand by having you present within the Local Authority meetings, court hearings and appointments with myself. It has meant that if she hasn’t fully understood something, she can reach out to you and feel supported that way.
Solicitor
Case study: Read about how we supported Sara
Case study: Read about how we supported Linda
Watch our advocate Claire talk about her work on Child Protection below
[The Advocate] was brilliant at communication and making sure the client's views were heard and represented at all times.
Solicitor
We use the service for paid RPR for DoLS, always impressed with the quality of the advocacy and also prompt report writing and keep us as a Local Authority informed of any concerns.
DoLS RPR Commissioner
Everything is going fantastic, he has settled with no problems and seems to be extremely pleased and happy with where he is and everything about it. When I speak with him each night he seems so happy and uplifted. It is just wonderful and I feel like an enormous boulder has been lifted off my shoulders! Thank you so very much for everything, all the help over this long period of time. I could not of had better or finer support.
Family member
The IMHA has been outstanding in this and previous hearings, always very well informed about the client's needs and wishes which greatly assisted the process.
Mental Health Tribunal
In all my years of chairing CTRs I have never met an advocate who really knew the client so well. You can talk about their entire experience of using services and understand their wishes and feelings.
Responsible Clinician
Your report was fantastic, it really helped me with making the decision.
Case Manager
You have done really good work with xxx. After your visit we have noticed a difference in her autonomy and ability to say 'no' with people. You have done great work helping her understand her rights.
Care Coordinator
Your record keeping is excellent.
Solicitor
We have a wide range of resources available including our self-advocacy app DIY Advocate®.
