Tell us about your organisation (history, aims, vision):
2 Way Tenancy Solutions CIC was set up in 2014 as a result of the introduction and reform of the welfare system. The organisation's aims and missions are to prevent homelessness and increase financial capability skills by working with clients to identify the root cause of their problems and taking a holistic approach in addressing and supporting their needs.
Who do you serve? How do they access services?
As an organisation we support clients with multiple complex needs whom everyone has tried to engage with and failed. The service is accessed by being referred by housing providers and others service providers who feel their clients might benefit from our services. We have a wide range of projects that cater to unique client groups.
What are you current projects or services?
Some of our current projects/services include:
- Reconnecting Communities: supporting clients who have been through the criminal justice system.
- Home Ready – Pre-Tenancy skills programme: targeted at under 25s who are looking to set up their first home or those with a history of failed tenancies.
- Migrant Communities Programme: this is aimed at refugees or migrants who need support to integrate into the community, improve financial capability skills, and understand the welfare benefits system.
- Homeless Prevention Programme: supporting those who have failed to engage with services, and who are at risk for homelessness through non-payment of rent.
- 2 Way Employment Programme: working with people with multiple complex needs who are far removed from the labour market and need support to reconnect: 12-week, 1:1, client-led, holistic programme.
- 2 Way Training : multiple training packages offered (see website)
- 2 Way Care: paid-for loneliness and befriending service.
Contact details for organisation:
Have you adapted your service during the pandemic?
At the start of the pandemic, we closed the services like everyone else and tried to deliver services by telephone or online, however, this did not work for our clients. Thanks to some funding from the National Lottery, we were able to adapt the services by accessing rooms big enough to continue to deliver services to the most vulnerable in line with government guidance on social distancing.
What are your three main concerns at the moment?
- Funding to continue delivering the services to our most vulnerable service users.
- Increased demand of our services with limited resources
- The impact of Covid-19 on our service users