Premium Services

Our Premium Support and Development Services are available to any organisation.

Registering or converting your legal structure

We will work with you to help decide the best legal structure for your organisation or group. Whether this is a Charitable Incorporated Organisation, Charitable Company or Community Interest Company, your dedicated case manager will handle everything from drafting your constitution to completing the application and answering any queries from the Charity Commission or Companies House.

Connected Voice is committed to developing and empowering the VCSE sector in the North East, so we always strive to ensure our prices reflect this. We know that registering or converting an organisation can be a costly process when done via law firms, so we’ve developed a package of affordable support to get you started.

Organisation or project review

We understand that running an organisation can mean non-stop deadlines, full time operational work and staff management. Sometimes it can feel impossible to take a step back and invest time in reviewing ways your organisation is succeeding, and areas that require improvement.

Engaging in external evaluation and reviews will help strengthen your organisation and help you to run more effectively. Funders are more likely to invest in organisations who are actively seeking to improve and reflect on their values and services.

Writing policies and procedures

Policies and procedures are at the core of any successful organisation, ensuring you are meeting statutory requirements while also providing a supportive back bone for staff and volunteers.

As laws change, funders’ priorities alter and your organisation grows, your policies and procedures need to be reviewed to reflect this. Our team at Connected Voice are experienced in writing and refreshing core policies and procedures in line with legal requirements and best practice.

We will work with your staff and trustees (or management committee) to train everyone in the new policies and procedures, making sure they’re understood and proactively used.

Project research and business strategy

For a project to be truly successful, it needs a strong vision and purpose. Work with our team at Connected Voice to transform your ideas into a comprehensive business strategy for use in funding applications, social investment loans or to drive your own income generation.

We will work with you and your team to assess the need for your project and help you decide how best to measure its impact. We will draw on the combined experience of our team to provide a tailored plan and set of recommendations to ensure your project’s success. 

Funding strategy and writing applications

We will work with you to understand your ideas and project needs before helping you to write a funding strategy. We will assess previous bids, both successful and unsuccessful, to see where changes and improvements can be made to your strategy, along with ensuring focus is on funders relevant to your organisational and project needs.

We will draw on the skills and experience of our team and work with you to prepare the best possible funding application and provide feedback for improvements.

Tailored training and facilitation

Connected Voice provides affordable training tailored to your needs. We have an established a track record for providing high-quality, interactive learning events and effective individual and organisational support.

From improving your organisation’s equality, diversity and inclusion to developing and implementing successful funding strategies, our team’s range of experience means we have the tools to empower you, your staff and trustees to meet your organisation’s goals.

To arrange an initial conversation about our range of services, or meeting with one of our Support and Development team call: 0191 232 7445 or email:

Payroll Offer

We understand that every penny counts for new organisations, so to help you get on your feet we’re offering your first three months of payroll fees completely free when you use our legal structure services to get set up!

Our payroll team will support you to get set up with HMRC and ensure that you can pay your team on time and in compliance with the law.

This offer applies to new payroll customers who have used Connected Voice Premium Services for their legal structure. Initial set up costs apply.