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Newcastle department store Fenwick has kick-started our citywide charity appeal to raise funds for Citylife Line

Citylife Line is the new support service that is helping vulnerable people and those affected by the COVID-19 pandemic throughout Newcastle. Over the past few weeks we’ve been working with Newcastle City Council and key charities in the city to support local residents to get the provisions they need, whether they are self-isolating or staying at home because they are particularly at risk of serious illness from the virus.

Newcastle City Council has spent tens of thousands of pounds on food and provisions. Now we have set up a fundraising page with them to appeal for further donations to support those in need of help.


Update: 12 May

In just two weeks we reached our target of £30,000 and the total donations now stand at an amazing £46,000! Funds are being distributed to the charities involved with Citylife Line and we hope to bring you some good news stories very soon. The page is still accepting donations from those who would like to offer their support.


Since its launch at the end of March, almost 1,500 people have contacted Citylife Line to say they are in need of help. The requests are matched with local charities and community organisations to coordinate support where it is directly needed.

Commenting on the new appeal, our Chief Executive Lisa Goodwin said

“We’ve seen an amazing response to our callout for volunteers. This new appeal is a great way for those who are unable to volunteer to offer direct financial support to a crucial service that is already making a positive difference to people’s lives across our city.”

In partnership with Newcastle City Council we have set up a fundraising page and we will distribute the money to local charities so they can get food and provisions out into the community as quickly as possible. 100% of donations will go towards supporting these local organisations.

Cllr Nick Forbes, leader of Newcastle City Council, said:

“Citylife Line was established to make sure those who needed help received the necessary support and I am delighted so many people have made use of the service instead of struggling in silence. I would urge people to continue getting in touch with us.”

The fundraising page was launched over the weekend and has already received over £2,000 in individual donations. This doesn’t include a generous donation made by Newcastle department store Fenwick.

Speaking on behalf of the Fenwick family, Leo Fenwick said:

"We hope that our donation will help support the critical work of Citylife Line. Due to the Covid-19 pandemic, many people aren’t able to get out of their houses and this will ensure they have access to the food and supplies they need."

You can make a donation through: