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We’re delighted to be awarded funding for the fourth year running by the Police and Crime Commissioner for Northumbria to provide our Hate Crime Advocacy Service.

"I think your service is great as without it a lot of people like myself would not get the help and advice we need"

What is a hate crime?

A hate crime is a crime that you think was motivated by prejudice or hate because of what you look like or how you live your life. This can include your (or someone else’s):

  • Disability (including mental health and learning disability)
  • Race
  • Religion
  • Sexual orientation
  • Trans/gender identity

Hate crimes can include:

  • Verbal abuse
  • Harassment
  • Physical attacks such as hitting, punching, pushing or spitting
  • Threats of violence
  • Hoax calls, abusive phone or text messages or hate mail
  • Online abuse, for example on Facebook or Twitter
  • Displaying or circulating discriminatory literature or posters
  • Damage to things such as your home, pet or vehicle
  • Graffiti
  • Arson (setting fires)

Our Hate Crime Advocacy Service

In the first 9 months of our 2019/20 Hate Crime Advocacy service we:

Supported over a hundred people (a 40% increase on previous years) who have been victimised by hate incidents across all the above strands.

Supported people from Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland.

Provided advocacy support to people with a wide range of issues including:

  • Reporting hate incidents
  • Navigating through criminal justice procedures and police investigations
  • Securing appropriate safe accommodation
  • Having action taken against harassment
  • Accessing services
  • Making complaints
  • Employment, benefits and education

As a result of our support victims of hate crime have:

  • Been listened to and had their experiences validated
  • Had advocacy support to take appropriate action and ensure their voices are heard
  • Been supported to report incidents
  • Accessed appropriate advice and high quality practical and emotional support tailored to their needs
  • Been supported to navigate their way through Criminal Justice System procedures
  • Been provided with truly independent support to challenge decisions across the statutory and public sectors
  • Had support from skilled and experienced advocates who can respond appropriately and sensitively to people from all communities falling within the hate crime strands.

In a recent evaluation of our service users:

80% of respondents rated the service excellent and 20% good.

100% of respondents said they would recommend the service.

Our service users have also been very appreciative of our advocates and the service they provide:

"The practical, effective support you provided at an extremely stressful time has been invaluable, we are sincerely grateful not only to your organisation but to you personally. Thankfully we have been able to largely regain our quality of life, [our son] continues to have issues and continues to access support, I am hopeful he will eventually be able to move on from this awful experience."
"I think your service is great as without it a lot of people like myself would not get the help and advice we need. To help me and my husband as you have had has made a huge difference to our lives. Keep up the great work you do as it does change lives thank you."
"Yes I recommended this service to other people I thank you very much for everything"

We would like to thank Northumbria Police and Crime Commissioner, Kim McGuinness, for continuing to support our Hate Crime Advocacy Service.

Find out more and make a referral 

Or email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0191 235 7013